Customer focus

Dear Readers,

We’ve dedicated those past days on answering to an important Request for Proposal, and this is one of the reason why we did not published any news about our platforms. In fact, we had to test whether or not our functions suits to the customer’s requests, and arrange some minor modifications to be as compliant as possible with their detailed questions. Result is OK : we have so many functions in our software that we had standard answer to nearly all their questions.

This was an important and interesting exercice to see how our integration & development teams have worked together and invested time to test, write document and correct FreeMetrics and FreeDashBoard platforms. This lead us to consistent versions of Platforms, with more documentation, more internal knowledge, and put the focus on customer’s needs.

This bring us back to our objectives : supplying software that answer to customer’s requests … and this is something development team may have forgot other the last past weeks (they were focused to delivere powerfull Designer for developers). In terms of “team building”, this was an important step for us, and we passed it successfully. Now, this is time for us to think how to bundle our Platforms … but this is another subject …

Have Fun,


One Response

  1. I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.

    Jason Rakowski

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